FAQs
My order contains an incorrect item / an item is missing, what should I do?"
We try really hard to get your orders correct, but if your order includes an incorrect item or if an item is missing, please contact us at info@littlesewandsew.co.uk
Is the colour of the fabric exactly the same as it appears on screen?
Depending upon your PC's monitor settings, the colour of the fabric may vary from that shown online. In general, however, there is always the possibility that goods may vary in colour and texture; unfortunately, this is unavoidable and does not constitute a defect.
Will I receive my fabric in a single length?
Yes! You will receive all orders placed on fabric measuring over 0.5 metres as single lengths of fabric.
Will the fabric shrink?
All natural-fibre fabrics can shrink; this is why we recommend washing the fabric once prior to working on it. Preferably at the temperature that will be used for subsequent washes. For instance, cotton fabrics will shrink up to 5% while flannel fabrics can shrink up to 10%
You say your business is sustainable, why did I receive my order in plastic packaging?
Most of our orders are packaged in recycled paper in combination with paper packing tape. Larger orders will be sent in a cardboard box, which where possible will be a reused one. We do however still have a number of plastic postage bags with came from the original shop which I am still using until they run out. I believe part of being responsibly sustainable is using up what we already have. All packaging purchased since have been and will always be in the future from sustainable sources.