Shipping & Returns

Shipping and delivery – UK

Our standard shipping method is second class Parcel 48 via Royal mail, as it is the most economical and sustainable method. We have a flat rate of £3.99 to UK mainland. If you need your items sooner please upgrade your shipping to first class at £7.99.

Our orders are carefully packed in paper packaging where possible. Occasionally we will use plastic packaging or a box for larger parcels.

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Shipping and Delivery – International

Please note: as a small start-up business, we are unable to ship to the EU due to new restrictions implemented by the EU in December 2024. 

Orders outside of the UK do not include any taxes. Taxes applicable will are the responsibility of the buyer and not of Little Sew and Sew and require the recipient to pay all duties and fees when the item is delivered.

For international deliveries, the shipping cost only covers up to 2kg. If your parcel exceeds 2kg, you will be invoiced for the extra weight, which is to be paid before dispatch.

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Dispatch timescales

Orders will be dispatched within 2 working days. The cut of time is 12pm (Mon-Fri, excluding bank holidays).

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Making a purchase

We aim to list our products with all the relevant information a customer would need. However if you would like further information or feel there is information missing please contact us at info@littlesewandsew.co.uk

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We endeavour to photograph all products and fabrics as best we can and represent colours as accurately as possible. However it is sometimes difficult to get this perfect. Different monitors and screens may show colours slightly differently. 

 

We do not offer refunds for cut fabric or ribbon unless faulty or damaged and not for any other reason as it will have been cut to your specific requirements. For other returns or exchanges, please contact us via email within 14 days of purchase. Email:  info@littlesewandsew.co.uk

 

Please note – Fabrics which are woven from natural fibres have characteristics and other irregularities in the yarns which are features and not therefore treated as weaving faults.